To get started with your new windows, simply fill in your details on our free quote form or call us on 0121 649 8114. We will arrange with you for one of our design experts to pop out and see you at a convenient time for you, they will be able to through all of the options with you and demonstrate the securty and energy saving features to you.
They will help you decide which style of windows are best for each of your rooms, in terms of looks and performance. They will have a window sample with them to help you better understand our product and all of it's benefits. They will also help you choose any decorative items such as bars, patterns and other options to make your new windows unique.
Once you have chosen your style of windows, we will be able to measure up and provide you with an accurate quote. This service is totally free, if for any reason you didn't want to go ahead with the new windows there would be no charge at this point.
So your happy with the price we have quoted and the quality of our windows, at this point one of our specalist surveyors will carry out a detailed survey to ensure all of the measurements are correct and perform additional checks to ensure the job goes as smooth as possible. They will take photographs and make a note of any additional equipment which may be required, or if access is limited, if scaffolding is required or other tasks such as asbestos removal is required. Our surveyors are highly trained to pick up on these points to ensure the installation of your new windows goes smoothly on your fitting date.
Our surveyors take care of all the paperwork, planning permission if required and ensure everything complys with building regulations. We will cover everything for you leaving you with no worries throughout the whole process.
The surveyor will double check everything with you at this point and sign off the job for manufacturing, at this point we can provide you with a fitting date suitable with you.
We manufacture your windows to the exact measurements on our surveyors paperwork, we use state of the art machinary in the UK used by highly trained professional staff. We only use very high quality components throughout, and everything goes through our strict quality control checks at every stage of the process, ensuring all frames and glass is nothing less than perfect.
Once your windows have been manufactured our professional fitting teams will visit your home on the agreed fitting date to install your new windows, we will remove your old windows and take them away with us too to be recycled.
Once the installation is finished, our team will make will clean up any mess so your home is just as it was before we came, they will make sure you are happy with everything and run through the basic operations of your new windows and explain how to take care of them in the future.
Once your windows have been fitted and you are completely happy with the finished job it's time to pay your remaining balance with us.
If you having chosen to take advantage of any of our finance options, your finance will begin from this date.
We are sure you will be nothing less than delighted with your new windows at this stage!
We know our windows are of the highest quality and built to last, which is why we offer a 10 years guarantee on all of our windows, in the unlikley event that something was to go wrong in the future we will put this right for you no questions asked.
We have a dedicated service department on hand you can contact directly if you have any issues or questions in the future.